Is anyone else missing Google Fields in the More Actions menu?

[jeany]

Hello, All.

Is anyone else experiencing this issue? The Google Fields within the More Actions drop-down menu is missing. It’s not in the main Products page nor the individual product page.

Thank you for your time.

Jeany

[360_J]

Having the same issue cannot locate the option we used to select to add Part Number Condition etc variables for google!

[mjoubert]

Same issues. No google menu available on more actions button in Shopify.

[donnamac]

Same issue here.

Update 3/3/23 10:20am PST

Just finished a chat session with support and they are checking to make sure Tech Support is aware. They will send me an email once they hear back. Send them the link to this post also. I’ll keep you updated

[donnamac]

**Update 3/2/23 11:43am PST ** You are NOT going to like this

In a nutshell…

the Google fields menu on product pages is no longer available.

It seems they want us to add those Google Fields to our product page as variants and load them
that way. Then those will be sent to Google if they match their fields exactly (and we would

never know if they changed those!). At least that’s my initial take on the matter. More work for

us, of course. This is the last straw for us. They are forcing us to go to a paid Google service

that actually works maybe.

I may not have interpreted this right…any insight is welcomed.
I suggest getting on chat or whatever way you can contact them and voice your concern

Below is their response and what we need to do to maintain them.

*********** their response follows ********************

Our Marketplaces Team has gotten back to me, and they confirm that the Google fields menu on product pages is no longer available. All Google product categories will now have to be edited and completed from the Google product editor.

There are certain Google fields that can be automatically mapped to the Merchant Center account. This is possible if you have variant options that are named very specifically:

• Size
• Color
• Age Group
• Condition
• Gender

If you have variant options called “Color” or “Size”, those variants are automatically submitted as values for color and size. In this scenario, you would not need to fill out the color or size metafields in the bulk editor.

So you will first need to make the product available to the Google sales channel, then edit the Google product category fields within the bulk editor. When selecting a certain segment of products, you can bulk edit those products. I’ll outline those steps below:

I know when changes in the admin occur, this can interrupt your workflow. I will send this to the Merchant feature request team on your behalf. To that end, I’m going to share this feedback with our developer team on your behalf. I can’t guarantee if or when you’ll see any changes there, but what I can promise is that I’ll advocate thoroughly for you. You can always keep an eye on the Shopify Changelog, which announces all updates and feature rollouts on Shopify’s platform

If you have any further questions or concerns about your store please don’t hesitate to reply to this email or reach out through our live chats or phone support. Have a great weekend!

***************** end of support response ************************

Hopefully the screen shots loaded. If not, I apologize…won’t let me attach jpg/png’s. Just another

hurdle I’m afraid.

[jeany]

Thank you. I don’t care for that method, either.

[etienne21]

That kind of sucks is my first impression. I am creating a draft product and then would like to add the product category, material to it.

The Google Editor is not allowing you to do that easily if at all as I could see. I can’t filter draft only, or search by title.

So @Shopify_77 , how is this change going to make my life easier?

[donnamac]

The only possible way Shopify would change this is if you COMPLAIN (at least that’s my understanding). And they do not make that easy.

So…please take the time and either go to chat and tell them to log your complaint to put the Google Fields edit back on the More Actions menu.

If there are many complaints they might do something.

IMO, the Google App bulk edit is awful. We have alot of very small items that we can’t barcode or anything, and they always get Google ‘errors’. We ignore them cause they aren’t worth the time. So we have some pages of products in that bulk edit report…and you have to go through it page by page to find the product. There is no search on it (last time I looked).

It definitely was written by people who do not use the system.

[dlevens]

Uggg, this sucks, I used this feature all the time to get our products listed in the right Google Product Categories, update whether custom product or not, set Age, Gender, Condition, Material and a bunch of other stuff. The “Google product editor” is crap, it does not let you filter so you have to scroll through all your products. The bulk editor does not let you pick the same columns as you see in google product editor so you cannot edit that way. If they added a filter to google product editor that could fix this.

[dlevens]

I figured out that you can use the bulk editor to show just the products you want then append this to the URL

&app_context=1780363

This will turn on the google product categories.

To make it work you need to remove edit status and have your url look like this. Essentially keeping only the 3 things, resource_name, ids, app_context. If you delete everything else it should look something like this. These are my 2 products so wont work for you but if you bulk edit something, delete everything after ?resource_name=Product and before &ids= then you can append the &app_context=1780363 at the end and it work show the right fields to edit. PIA and not cool that Shopify just ripped this out without a proper solution.

e.g.

/admin/bulk?resource_name=Product&ids=8171049386278%2C8136815903014&app_context=1780363

[Kathy_Bankston]

Shopify needs to put this back because now all new products we are adding are throwing errors in merchant center and are no longer shown due to the errors. This is BS and shopify should put this back immediately. All this does is hurt sales. Why? Why? Why would they remove this?

[donnamac]

Thanks @dlevens

I found that you can just append that code to the very end of the URL and that seems to open the fields also.

The only down fall I have seen, is when I do that, if the fields are already populated (i.e. if I bring up a product where I formerly entered these fields) it displays blank fields. I find that really weird and confusing. Makes it look like they are all empty, when in reality they are not. I wonder if I decide to ‘SAVE’ it with those fields showing, if it will overwrite what is in there with blanks. Not going to test it at this point.

[donnamac]

The only way I am aware these fields can be accessed using the Google
Product Editor is:

1. go to Google App
2. Click on OPEN SALES CHANNEL
3. Click on NOT APPROVED
4. Select the ones you want to fix and go into Bulk Editor
5. It displays all the google fields for edit.

As far as I can tell, they have to ERR out first…then you can access them.
Crazy!

[donnamac]

Hi Kathy,

Yes, this is very problematic to us all. They told me that Google had them
take that
out because it was interfering with the Google feed that *they *now
administer.

There is a solution by Dlevens on that thread: in a nutshell if you
=== the following is his solution ====

I figured out that you can use the bulk editor to show just the products
you want then append this to the URL

&app_context=1780363

*This will turn on the google product categories. *

=== end of the excerpt from his solution ===

I think the only place this works is in the Product bulk editor. I have
played a little with it and I just added that to the very end of the URL
and it worked. What happens is:

*- you add it, press enter, it redisplays the list of products you have
selected to bulk edit. - Then you go to *COLUMNS
and scroll down to the bottom and all the Google Fields should be there
under Metafields.- Select the ones you want to edit and they will display
for you to enter info

It’s not pretty, but gets you access.

Otherwise, you send them over to Google, wait for Google to reject them and
put them on the NOT APPROVED list under the Google Channel and when you
bulk edit those, it shows the Google Fields.

If you can get a support person via chat, I would complain. When they get
a huge uproar they might do something about it. But it takes a LOT of
complaints!

[stillfriday]

There is now a metafields section at the bottom of each product page below search engine listing.
Click on Show all, Click on Metafields without a definition, you will see all the fields. Currently this is my workaround

[Kathy_Bankston]

But they are not there on new products, only if you want to edit existing products that already have them. Do they turn up once Google errors them? What a PITA!

[dlevens]

@donnamac something is not right, keep in mind there are google fields exposed in the CSV import that are no longer used, if you updated those then the correct fields will still show blank in the website admin. There is no way to edit google fields outside of the website admin. Try not appending the code but use the format I listed. For me I made a google sheets formula that I just paste the &ids info into and it always works. Anything existing shows, so I do not have the blanks issue with this method.

[dlevens]

@stillfriday can you share more details on this? I do not have this Metafields section below “Search engine listing”. Do you see this on all of your products now? Would you mind expanding that section and share a screenshot of what you can edit?

[donnamac]

Ditto. I didn’t see these fields either.

Went to Settings/Custom Data/Products after researching a little.

Clicked on Metafields without a definition and the Google and Facebook metafields are listed.

I selected a field we populate and if it applied, I added the valid values that can be used in that field.

Now those fields show up at the bottom of our Product page and we can enter values, i.e. color or select from a drop-down list of valid choices. For the Google category, I just entered a few general categories we use.

Am testing this to see if it actually is going to work.

Anything to get this issue off my plate at this point. We are constantly adding new products as we get new seasons of clothing lines in.

Thanks @stillfriday for mentioning this. It might be the life-saver we need.

[jeany]

Tried this and it works! Added definitions to the fields so that it will show metafields will show for new products. I entered a new product and entered the Google fields (now metafields) I normally populate. To check, went to Google bulk editor and all the data I just entered were there! This is a much easier workaround. Thank you!