Is Brunei supported? (conflicting info)

Shopify Discussion

Topic summary

A user has encountered conflicting information about whether Shopify supports Brunei as a selling location.

The Conflict:

  • Shopify’s payment gateway page lists 29 available payment gateways for Brunei
  • However, Brunei does not appear on Shopify’s official list of supported countries in their help documentation

Key Question:
The user seeks confirmation on whether they can receive payments from customers outside Brunei (specifically from the US, Europe, and Asia) while operating as a Shopify seller based in Brunei.

Status: The question remains unanswered, with no resolution or clarification provided yet about Brunei’s actual support status or cross-border payment capabilities.

Summarized with AI on November 23. AI used: claude-sonnet-4-5-20250929.
1

This page https://www.shopify.com/payment-gateways/brunei lists 29 payment gateways in Brunei but in the help page Brunei is not listed as a supported country. Please confirm I can receive payments from outside Brunei (US, Europe, Asia) as a shopify seller?

Kind regards,

Ben