is cartlink working at header checkout page in mobile app??

Topic summary

A Shopify Plus store has implemented a customized cart link in the checkout header that functions correctly in WebView and mobile browser environments.

However, the same cart link fails to work when accessed through the Shopify mobile app.

An image attachment is included showing the checkout page layout, which appears relevant to understanding the implementation.

Current Status:

  • Issue remains unresolved
  • No responses or solutions have been provided yet
  • The question seeks confirmation whether this is a known limitation or if there’s a workaround for mobile app compatibility
Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

Shopify store uses a customized cart link in the checkout header. It works perfectly in both the WebView and mobile browser views, but it does not work in the mobile app.