I was able to set up our primary domain, but does anyone know if we need to do anything with the subdomain?
For example, our primary domain is xyz@company.com for our DTC store, and we have wholesale.xyz@company.com for B2B store. We are using Klaviyo for both stores. For the subdomain, I’m having an issue with the verification on Klaviyo. When I try to add a CNAME Record, this error shows up: “Unique signature error, a record with this value already exists and Name must be unique for non MX records” - I’ve already added the same value and Name when I set up for our primary domain, so that’s causing an issue. I’ve reached out to Klaviyo and they escalated my case to the Deliverability and Compliance specialist team. (I’m honestly surprised that they didn’t have an answer for this…) I haven’t heard back from them yet 