I’d appreciate it if someone at Shopify would respond to this. And please be candid: If I should hire an expert to help me w/DMARC, say so. Don’t act like this is no big deal if it’s actually a big deal. My Shopify e-commerce site and my related Mailchimp newsletter (both use the same domain to do s…

Both sendgrid.net and mailer.shopify.com have the same spf records. I’m surprised that the support did not know anything about what is the correct spf record. They even suggested to remove the entire record, which is wrong and could cause issues. [VandalBee_0-1706566554015.png] [VandalBee_1-170…

are you sure that you verified the records in shopify. coming from mailer shopify is usually a sign that dns was not setup and that domain was not authenticated?

The domain ins authenticated. I see this in my shopify Notification settings under my shop’s email. [VandalBee_1-1706576732884.png] Also I’m able to send test emails from shopify to my gmail and the mail has the below. The send is shown correctly as my shop eimal. [VandalBee_0-1706576696133.png…

yes that looks good. instead of a test email, if you go to website and reset password do you also get it sent from mailer shopify? also, can you double check that your from email address in shopify settings → notifications → from is the same domain as what you worked on for dns?

I went through customers section in the notifications and sent emails to my test emails and they are from the correct sender email that is shown in the settings → notifications → Sender email. It is still puzzling why the spf report records show fail, but the spf in the actual email shows success.

I have this in my DNS in the domain - CNAME mailer1ud, value .p112.email.myshopify.com and the mail has @mailer1ud..com when I do show original.

Unfortunately, there is no way to verify from the report which is the target mail nor the send details.

found the sender of the mail to be Received: from o11.mailer.shopify.com (o11.mailer.shopify.com. [149.72.235.154]) So I think its safe to say the mailer.shopify.com should be in the spf record

Yes, authentication was already successful and in place prior to shopify “flipping the switch” on Jan 24 instead of Feb 1 like they had told us (see our prior messages about how shopify started sending from store@shopifyemail.com on Jan 24 even though we had our own email in place w/successful aut…

Is DMARC record really as simple as it sounds?

Shopify Discussion

onescales January 30, 2024, 1:35am 73

the main site emails are what is important. if ONLY you get mailer shopify from the “test” notifications preview emails, then you should be good.

Topic		Replies	Views
Google & Yahoo email deliverability changes - February 2024 Shopify Discussion troubleshooting	21	428	February 8, 2024
Is it legit? "Authenticate and add a DMARC record to continue sending emails from your domain" Shopify Discussion marketing-campaigns-sales	16	350	March 5, 2024
Shopify Emails Going to Spam with DMARC Policy Quarantine Enforced Shopify Discussion troubleshooting	18	455	September 27, 2024
DMARC - "Your domain however is not fully protected against abuse" Shopify-Diskussionen	3	54	January 26, 2024
Is adding DMARC to our domains necessary if we only send customer replies? Shopify Discussion troubleshooting	4	102	January 29, 2024

Is DMARC record really as simple as it sounds?

Related topics