@Mattisse99 can you describe your current setup with email? The reason for the change is that we’ve had to modify our sending practices so that all of our senders comply with the new Gmail requirements. What would be helpful for me to be able to troubleshoot your setup would be:
- Is the domain for your Sender email hosted with a 3rd party (i.e. GoDaddy, etc.)?
- If your domain is hosted on a 3rd party provider, were you able to setup the required 4 CNAME records we provided you?
- If your domain is hosted on a 3rd party provider, does it have a DMARC policy?
If your answer to all 3 questions above is yes, please reach out to support as your shop may be experiencing a unique technical error and my team will be able to investigate this for you.