Is everyone else also having issues with Shopify support? Okay, so here goes nothing, I’m a little fed up with the support team now so I’m here to hear if everyone else is having similar issues. <a name="p-730501-every-time-i-encounter-a-issue-its-the-same-story-the-agents-you-reach-cant-help-with-the-issue-they-then-have-to-reach-out-to-developers-those-developers-reply-days-or-weeks-later-if-they-even-revert-back-to-a-ticket-but-you-need-support-immediately-then-in-the-end-your-issue-doesnt-get-resolved-you-can-never-speak-to-a-developer-one-on-one-and-solve-the-issue-its-always-uneducated-agents-that-are-redirecting-you-and-wasting-more-of-your-time-2" class="anchor" href="#p-730501-every-time-i-encounter-a-issue-its-the-same-story-the-agents-you-reach-cant-help-with-the-issue-they-then-have-to-reach-out-to-developers-those-developers-reply-days-or-weeks-later-if-they-even-revert-back-to-a-ticket-but-you-need-support-immediately-then-in-the-end-your-issue-doesnt-get-resolved-you-can-never-speak-to-a-developer-one-on-one-and-solve-the-issue-its-always-uneducated-agents-that-are-redirecting-you-and-wasting-more-of-your-time-2"> Every time I encounter a issue, its the same story. The agents you reach can’t help with the issue, they…

Is everyone else also having issues with Shopify support?

Michael_Ryan May 24, 2023, 7:15pm 2

Used to be great when you actually spoke with someone in Canada who knew how the software worked. It’s all stock replies and answered copied from Shopify help pages. Not good.

3 Likes

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Is everyone else also having issues with Shopify support?

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