Is Glimmera golf equipment reliable for online purchase?

Shopify Discussion

Topic summary

Allegation of a non-delivered order from Glimmera and lack of buyer protection when purchasing via Shopify.

  • Order #1037 from Glimmera was never received, according to the poster.
  • The payment made “through Shopify” is described as not traceable by the buyer.
  • The poster cites a broader risk: if a company closes, customers cannot pursue refunds.
  • Reported guidance from Shopify is to contact the bank or credit card issuer; Shopify is said to take no responsibility for refunds.

Outcome/status:

  • No delivery or refund reported; no resolution.
  • Poster advises others to avoid using Shopify for purchases.

Open questions:

  • Whether Shopify can trace the payment or provide buyer protection in such cases.
  • Whether similar issues have affected other buyers of Glimmera.
Summarized with AI on January 1. AI used: gpt-5.
1

Yet again, shopify are taking money from customers for items never delivered and companies who close down so you cannot pursue them for a refund.

Order #1037 from Glimmera has never been received and the payment through shopify not traceable.

Shopify reccomend contacting your bank or credit card company and take no responsibility. So be warned you have no protection using shopify and they seem to have no responsible trading standards.

Avoid using.