My ? Is this why is it that it’s been two months since Shopify said I would get my payout. Then they send me a refund to my account for the months payment and maid my account inactive and still have not paid me my payout out is the lawful or unlawful act.
Hi there, @Raulone .
I can understand how important this is, I know I would feel similarly in your position. Because I would need access to your account to investigate what is going on with the payouts, this means you will have to reach out to our live support team as they have this kind of access.
Our live support can be reached via our support portal here. Simply select the relevant topics until the live support options appear, you will then be connected to a live support agent. They will be able to help you from here. I trust this helps, thank you!