Is it possible to change your .shopify.com admin url?

Technical Q&A

Topic summary

Main issue: whether a Shopify store’s myshopify.com admin URL (the subdomain used to access the admin area, e.g., store-name.myshopify.com/admin) can be changed after creation.

Key points:

  • An early reply states it’s not possible (as of Sep 2021): the subdomain is set from the original store name and cannot be modified. The cited 2022 blog guide appears outdated; the Preferences option it mentions no longer exists.
  • The original poster accepts this explanation.

Recent updates and contradictions:

  • Several users report new stores now receive random alphanumeric subdomains, while older stores they manage have readable, shop-name-based subdomains.
  • Shopify support told them the subdomain can’t be changed, which conflicts with their experience of older stores having custom-looking subdomains.
  • One user notes the current trial store creation flow seems to assign a random ID and doesn’t allow specifying a custom store-name subdomain.

Status:

  • No confirmed method to change an existing admin URL. Evidence suggests older stores retained name-based URLs, while newer signups get randomized IDs. The discrepancy remains unexplained and unresolved.
Summarized with AI on December 12. AI used: gpt-5.
1

For example if my current store is: dog.myshopify.com/admin can it be changed to say horse.myshopify.com/admin?

I have seen only one blogpost on this written in October 2022 (https://www.websitebuilderinsider.com/how-do-i-change-my-shopify-admin-url/#) but the suggested process is not showing now in Online Store - Preferences as in the article. However, this suggests that it can be done.

Shopify live chat has not been able to give me an answer.

Thanks

1 Like
2

Hi, @rallyjim

As of my knowledge cutoff in September 2021, it is not possible to change the Shopify admin URL. The URL is generated based on your store name when you first sign up for your Shopify account and cannot be modified afterwards. This means that if your store name is “dog”, the admin URL will always be “dog.myshopify.com/admin”.

The article you mentioned may have been outdated or may have been referring to a feature that was available for a limited time. It’s possible that Shopify removed the ability to change the admin URL for security reasons, as it could potentially make it easier for unauthorized individuals to access your store’s admin area.

If you’re still unsure or would like more information, I recommend reaching out to Shopify support again or consulting their documentation.

Let me know if you have any more questions!

3

Thanks Ignelis,

That makes sense. I’m sure you are correct.

Thanks for the reply.

Jim

4

I’m fairly confused by this. I recently created a new shopify store and a random string of numbers/letters was generated for my admin URL. However, one other store I set up and another I manage both have custom admin URLs based on the shop name. After a long back and forth with shopify support they said that this wasn’t possible to be changed, but I manage TWO shops that have custom admin URLs. How does that make sense?

1 Like
5

Exactly! I’m having the same issue here. I have the other one with a custom admin URL but not the newest one even when I signed up with a store name.

2 Likes
6

Same issue! It seems like the new flow for creating a trial account and store wouldn’t allow for specifying a custom store name and some random ugly id is assigned. Pretty annoying.