Is it possible to create a dual customer type ecommerce website?

Technical Q&A
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Topic summary

Feasibility of building a Shopify site serving two customer types with distinct workflows and dashboards.

Requirements outlined:

  • Customer 1 (testers): subscribe to a paid, tiered monthly plan; receive products for testing; view incoming orders and their statuses.
  • Customer 2 (product owners): select specific testers, pay to send products, then see the tester’s address upon payment; track placed orders and statuses.

Current response: One reply broadly affirms Shopify as a convenient platform but shifts focus to Web3/NFTs (non‑fungible tokens), sharing external links about creating blockchain-based websites and noting that Shopify does not currently include native creation of NFT sales websites.

Outcomes and status:

  • No concrete confirmation or implementation details for the dual-sided workflow (subscriptions, tester selection, address reveal, role-based dashboards) on Shopify.
  • No actions or decisions recorded; external links provided for a potential Web3/NFT alternative.

Resolution: Unresolved/ongoing. Key feasibility and technical specifics remain unanswered.

Summarized with AI on January 17. AI used: gpt-5.
1

Hi,

I think Shopify is the best choice of ecommerce platform for my project. However, I would welcome any advice on that.

The website will have two types of customers:

Customer 1
The first type of customer is a person that wants to receive products to test. We will need the functionality for them to subscribe to a paid account on our website to be able to receive these products. This subscription will have a monthly recurring charge, and multiple tiers to choose from when subscribing.

Customer 2
The second type of customer is somebody with a product and wants to send it to testers (customer 1 above). They will need to be able to choose which tester they send products to and then pay on the site to send a product to the desired tester - upon payment, the testers address will be shown.

We want both customers to be able to register with the website and login to see details about their respective account. Customer 1 will need to be able to see the orders they will receive, and the status of the order. Customer 2 will need to see the orders they have placed, and their status.

Am I right in thinking this is possible?

2

Hi, Kanemcclure2

Yes, Shopify is the most convenient and best platform for raising any topic of saya.
Recently I began to delve deeper into the topic of Web3, NFTs and creating blockchain-based websites.
Here is a more detailed article on this subject: https://romtos.com/articles/how-to-create-a-web3-website
Maybe this will also be an alternative for you if you look towards creating a website for selling NFTs. Because to date, Shopify has not included the creation of websites for NFT sales. We discuss this topic here: https://community.shopify.com/post/1264768