Is it possible to enable only CB payment mode?

Payments + Shipping & Fulfilment
1

hi,

Is it possible to only enable the native CB payment mode and not the other (no paypal, no klarma, )

We are in basic plan, is this a limit point ?

Shall you clarify this point.

When a customer use paypal, it will have the paypal protection, and so the feature to open a case and cancel the order through the paypal judgement, isn’t it ?

Also, there will be a commision when he use Paypal account, isn’t it ?

What if , the paypal account is in another money devise like china, africa. The paypal commission will be different, isn’t it ?

Best regards

2

Hi

Yes, it is possible to enable only card payments on Shopify and disable PayPal, Klarna, and other options. This is not limited by the Basic plan.

When customers pay with PayPal, they benefit from PayPal’s buyer protection, meaning they can open disputes and potentially get refunds through PayPal’s decision process.

PayPal also charges transaction fees, and these can be higher for international payments or when currency conversion is involved.

4

Hi,

The previous answer is correct — you can choose to disable PayPal and keep only card payments (CB) enabled, even on the Basic plan in Shopify.

Just to add a bit more context that might help you decide:

When you enable PayPal, it does come with:

• buyer protection, which allows customers to open disputes directly through PayPal
• an additional fee structure (separate from your card processor)
• higher costs in some cases for international transactions and currency conversion

You’re also right that if a customer pays in a different currency or from another region (for example Asia or Africa), PayPal may apply:

• cross-border fees
• currency conversion margins
• different pricing depending on the country

One thing to keep in mind as you grow is that each payment method has its own trade-offs:

• PayPal can improve conversion in some markets (customers trust it)
• but it can also introduce additional fees and a separate dispute system outside your main payment provider

Some merchants choose to simplify by using only card payments, while others keep PayPal to capture additional customers — it often depends on where your buyers are located.

Out of curiosity, are you mainly selling locally, or targeting international customers as well?

5

hi,

thank you for your answer, but i did not find the option/setting to only keep CB payment without installing third-part gateway.

where is the window page to enable/disable klarma, paypal, or other alt payment mode ?

Best regards

6

we only want to sell in France , but french/local customer may use a CB card (or paypal account) of foreign friend/family.

7

Hi

Open Shopify Payments

  1. Log in to your Shopify Admin.
  2. In the bottom left, click Settings.
  3. Click Payments.
  4. Under Shopify Payments, click Manage.
  5. Scroll down to the Payment methods section.
  6. Find Klarna and toggle it on or off.
  7. Click Save.

Thanks.

8

That’s a good point, and it does happen quite often — even for stores focused only on France.

If a French customer uses a card or PayPal account issued in another country, the transaction is usually treated as an international payment, even though the customer is physically in France.

In practice, that can lead to:

• slightly higher processing fees (cross-border)
• occasional lower approval rates depending on the card issuer
• and, with PayPal, potentially different fees or currency conversion depending on how the account is set up

That said, for a store mainly targeting France, this usually represents a small percentage of transactions, so many merchants still choose to keep things simple.

The main trade-off is:

• disabling PayPal → simpler setup, fewer fees
• keeping PayPal → slightly higher cost, but can capture customers who prefer it

In situations like yours, it often comes down to whether you want to maximize simplicity or capture every possible payment preference.

Do you expect most of your customers to prefer card payments, or do you see a lot of PayPal usage in your niche?

9

thank you. you solved my issues.

i use french administration language and it was quite a nail to find this setting because :

  • 1 there are menus with almost the same name : paiements + paiement :rofl:
  • 2 there are two actions button to follow successively : gérer + gérer les moyens :joy:

as a french natural person born, translation should be :

1 mixed with “moyens de paiement” + “page de règlement” (i guess it is checkout in english?)

2 first one “gérer “ should be “paramétrer” and second one “ gérer les moyens” should be “configurer les moyens de paiement”
In french , we use “gérer” when it concerns people or physical things.

Again, thank you for the help.

10

Hi

Thank you so much for your kind message really glad I could help! :blush:.