Is it possible to have the shipping confirmation box always checked?

Shopify Discussion

Topic summary

Main issue: The merchant wants the “send details to customer now” checkbox during order fulfillment to be checked by default, as they often miss it when it’s off-screen. After fulfilling, they can’t trigger the automated email, and the existing setting to auto-send upon adding tracking isn’t useful because many orders have no tracking.

Current limitations: No native Shopify setting in the thread confirms a way to default-check this box. The problem is tied to the admin UI and post-fulfillment notification options.

Proposed workarounds: Use Shopify Flow (an automation tool available on Shopify Plus) to automate notifications, or install third‑party apps like OrderlyPrint or Order Printer Templates. A custom app or integration could force the default-checked state and automate emails.

Constraints: The merchant is not on Shopify Plus and prefers to avoid apps unless there’s a small/free option. They’re open to a lightweight app that integrates into the admin to keep the box checked or improve email templates.

Status: Unresolved; seeking a free or minimal app solution.

Summarized with AI on December 19. AI used: gpt-5.
1

When fulfilling an order, I often forget to check the box that says “send details to customer now”. I don’t see it unless I scroll down.

Afterwhich, there doesn’t seem to be a way to send the automated email.

I checked in settings…I could set up an automated email to go out once tracking info is entered but many of my orders are shipped without tracking.

I’d really like that “send details to customer now” box to default to ‘checked’. Is that possible?

Thanks for any help!

1 Like
2

Hi,

Hope following will help

  • Automate with Shopify Flow (if you are using Shopify Plus) or explore apps for enhanced order fulfillment features.(Example of apps - OrderlyPrint or Order Printer Templates)
  • Go for Custom App or Integration to default-check box and automate notifications.
3

Hi, I’m not using Shopify Plus and if I added an app for every issue, well…I try to save that for last resort.

However, if someone new of a -small- app (with a free plan) that integrated into the admin to make that box stay checked, or that would send out nicer emails than the default, I’d be happy to take a look.

Thanks!