Is it possible to retrieve a domain purchased from an ecommerce platform?

Hey,

So I bought my domain from Shopify but I want to move to another software. Is it possible to get back my domain so I can register it with the other software?

Thanks for the help!

Yes, you can transfer out a domain that is managed by Shopify. Here are the instructions. https://help.shopify.com/en/manual/domains/managing-domain-ownership/transferring-shopify-domains

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Hi, @Balazs98 !

I’m happy to help. As @Nick_Marketing mentioned, you can follow the steps in this help document to transfer your domain from your Shopify account. If you no longer have access to your account (if it’s frozen or if you’ve already closed it), you can reach out to our live Support team through the Help Center and we’ll help you transfer the domain. We’re available 24/7 via live chat, email, and callback! Please let me know if you’d like the instructions for creating a support ticket.

I hope this helps, and I’m happy to help if you have any more questions!

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