Hi everyone,
According to the July 8, 2025 improvement update, multi-currency support for manual payment methods has finally been introduced:
https://changelog.shopify.com/posts/manual-payment-methods-now-support-multi-currency-presentment
However, the Help Center page about “Manual payment methods” still states that this feature is only available on Shopify Plus plans. Since then, this restriction has disappeared from the documentation:
https://help.shopify.com/en/manual/payments/manual-payments
That said, the feature still does not seem to be available on non-Plus plans. I’ve spoken with multiple support agents: one said it’s now available on all plans, while others insisted it’s still limited to Shopify Plus, despite the restriction being removed from the Help Center article.
Does anyone have reliable information about this?
Is there a separate activation required for non-Plus plans? I tried asking for activation, but I’m still being told it’s not available.
Does anyone know whether this feature is expected to roll out to other plans in the near future? Or is it already available and the support team is simply giving inconsistent or incorrect information?
For a European store, this feature is extremely important, as Cash on Delivery is very popular and almost every country uses a different currency.
Do you have any information about this? Was the restriction removed because the feature will soon be available to everyone? Or what is the reason behind it? Is the support team mistaken?
It would be great to know, because it’s really inconvenient to maintain 5 separate accounts just for this — and subscribe to all the important apps 5 times too…
