Is Payoneer Checkout not available in UAE?

Payments + Shipping & Fulfilment
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Topic summary

Main issue: A merchant in the UAE says Shopify’s list of available payment gateways is misleading because Payoneer Checkout appears there, but Payoneer states its Checkout is only eligible for merchants with a Hong Kong entity and monthly webstore volumes above USD $10,000. The user spent two days trying to set it up before finding this restriction.

Additional pain point: PayPal reportedly does not allow debit/credit card payments directly on the checkout page for their setup, creating barriers for non‑US sellers. The user also notes the cost of obtaining a trade license as a hurdle, especially when not planning to sell in the UAE.

Current status and outcomes:

  • No workaround or confirmed alternative has been shared.
  • Two participants asked whether a solution was found; none reported.

Key takeaways:

  • Payoneer Checkout availability appears limited to specific criteria (HK entity + >$10k/month), despite being listed under UAE gateways.
  • The discussion remains unresolved and others are seeking guidance on viable payment solutions in the UAE.
Summarized with AI on December 28. AI used: gpt-5.
1

So I saw the list of payment gateways available in UAE from here: https://www.shopify.com/payment-gateways

This list is so misleading. I spent 2 days trying to set up an account with Payoneer only to find out via one of their posts that their Payoneer Checkout is only available in Hong Kong for sales above USD 20K:

Before you begin- To activate the payment app after installation, ensure you have registered for an account.

To be eligible for this service you must have a Hong Kong entity and monthly webstore volumes above USD $10,000.

Why is this being shown on the UAE list then?
Also, it is frustrating that PayPal does not allow customers to pay via debit/credit card on the checkout page. You are making this very hard for people who do not live in the US. Not everyone can afford a trade license esp. when they are not even planning to sell in UAE.

1 Like
2

Hello, I understand your frustration as I’m going through the same thing. May I ask, have you found a solution yet?

3

Hi,
Did you find a solution for payment in UAE?