Is PrettyNBlunt a clothing scam by influencer Melina Cohens?

Hello. I am reaching out because numerous people have been scammed by Melina Cohens (@melinacohens on social media). She has a huge following (on mainly TikTok) and came out with a clothing brand called PrettyNBlunt. Her first drop was September 22. I, and many other fans of hers ordered on this drop. After ordering, we were met with a page saying that our order was confirmed and that we should send the money to her Venmo account, or other payment apps. It is now December 7, as I ordered it on September 23 (I was told it will be delivered by November). Now that many people have detected that this is possibly a scam, people are getting upset. She has ignored numerous emails and messages from not only me, but many other people. She now posted two images on her Instagram (@prettynblunt.co). I will attach these two images below.

Something needs to be done as many people have payed for items yet haven’t received them. Many people have sent numerous messages to her social media accounts as well as her email address (contactmelinacohens@gmail.com), there has been no response from her. I, and many others want our money back as we are incredibly disappointed and feel deceived.

Hi @Lucyarms

Thank you for reaching out about this and for sharing all that information here. While I understand your desire to get this order fulfilled, this is not something that Shopify can assist with directly. Order issues, of any kind, can only be resolved between the merchant and their customer.

I recommend contacting your bank or credit card provider to see about reversing this payment if you are not able to resolve this order issue with the merchant.