Bought a surf board a over a month ago never got tracking number or confirmation. They got my money. No products or help from anyone! This platform, is just to create more un honest thieves!
Topic summary
A customer purchased a surfboard over a month ago but never received tracking information, order confirmation, or the product itself. The store is identified as fraudulent based on this experience.
Recommended actions for affected customers:
- Contact your bank or credit card provider immediately to dispute the charge and request a refund
- Report the store to Shopify’s support team to initiate an investigation
General warning:
Exercise caution when shopping on platforms using “myshopify.com” domains, as these are often used by new or trial stores lacking established reputations. Always verify a store’s legitimacy before making purchases.
1 Like
Hi @Saltychef
Based on available information, sawnass.myshopify.com appears to be a fraudulent store. A customer reported purchasing a surfboard over a month ago without receiving a tracking number or confirmation, and no product was delivered.
Recommendations:
- Avoid making purchases from this store.
- If you’ve already made a purchase, contact your bank or credit card provider to dispute the charge and seek a refund.
- Report the store to Shopify’s support team to initiate an investigation.
When shopping online, especially on platforms with a “myshopify.com” domain, exercise caution. These domains are often used by new or trial stores and may lack established reputations. Always verify the legitimacy of a store before making purchases.
If you have other questions, feel free to ask, and I will answer them as well.
Best regards,
Daisy