Having awful connectivity issues with the wisepad 3 and 2d scanner in store> > connection drops constantly so it’s very hard to operate during the busiest two weeks of the year. Considering moving to Shopify go but don’t want to move if we’ll just have the same issues. We were connecting the wisepad 3 with an android tablet and that might be where some of our problems lie.
Topic summary
Main issue: Persistent connectivity drops with WisePad 3 and a 2D scanner in-store, severely impacting checkout during the busiest two weeks.
Context: Devices are paired with an Android tablet, which the poster suspects may be contributing to the instability.
Decision point: Considering switching to Shopify Go but hesitant without assurance it will resolve the connectivity problems.
Status: No confirmed fixes or comparisons yet; the question about whether Shopify Go offers better connectivity remains open and unresolved.