Is Shopify under attack and not telling us, or is this just busy season? Because something is not ok

Topic summary

Shopify merchants are experiencing widespread performance issues and system errors during the critical Black Friday through Cyber Monday period and beyond.

Reported Problems:

  • Extremely slow page load times and site responsiveness
  • Checkout failures preventing customer purchases
  • Admin panel errors blocking store owners from editing products or site content
  • Missing or delayed orders
  • API connection failures for third-party integrations
  • Authentication errors on basic tasks
  • Minified React.js errors in theme editors
  • Network connectivity issues including ping failures

Impact & Scale:
One developer reports receiving 86 complaint emails from 7 clients since November 25, 2022, with merchants expressing urgent concerns about lost revenue during peak shopping season.

Key Question:
The poster questions whether Shopify’s infrastructure is overwhelmed by holiday traffic volume or if there’s an undisclosed security incident. They note some affected accounts run zero apps, suggesting the issues stem from Shopify’s core platform rather than third-party integrations. Screenshots show various error messages across admin interfaces and storefront operations.

The discussion remains open with no official response or resolution indicated.

Summarized with AI on November 24. AI used: claude-sonnet-4-5-20250929.

Since Black Friday, an especially slow Cyber Monday, into a slower Tuesday… and now Wed…

Shopify has been really slow and buggy.

I presume this is because BILLIONS of people are creating TRILLIONS sessions on Shopify Servers…

While Tens of Thousands of store owners are blasting Ads and Promos…

And horribly built apps are failing under load…

Its bad. Real bad.

Its as if the whole network is a NYC traffic Jam. lol.

I have 86 emails from 7 Shopify clients since 11-25-2022 and they are “not happy”

All of them with screens like this and email titles like this:

  • We are losing money!
  • How can this be down?!
  • DO SOMETHING!
  • Cant edit site
  • Page does not load
  • Missing orders!
  • Page has errors
  • Customer can not checkout!
  • Really slow load time

I am even getting PING failures… lol

cfc_webmaster_2-1669859278294.png

Minified REACT.js errors on node modules in theme editors…

3rd party API systems saying they “can not connect” to the public API

Open auth errors on simple tasks like “edit meta field” or “edit product”

Some of these accounts have NO APPS - That’s right, not a single app

Others, sure… there are a few apps,

but I am a very very firm believer in direct/custom theme integration wherever possible

ARE YOU GUYS OK OVER THERE?

Because, I see smoke, smell burning and feel fire.

lol. Look… I get it…

I have been doing this a looooong time, since Joomla was Mambo, Since Magento was Varian

But if there is a problem, please tell us

PS: I think this is a lesson in server resources and infrastructure upgrades :wink:

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