Is the app store currently unavailable?

Topic summary

  • A user reported being unable to access the Shopify App Store, providing the site link and a screenshot showing the issue.

  • Shopify support confirmed a brief service interruption affecting access to the App Store. Developers quickly identified and resolved the issue, and the App Store is now up and running.

  • Support highlighted that occasional downtime can occur, as noted in Shopify’s Terms of Service.

  • Action: the user was asked to confirm whether access has been restored. Support offered to investigate further if access issues persist.

  • Status: resolved at the time of the support reply, pending user confirmation. No root cause details were shared; the screenshot served as evidence of the outage.

Summarized with AI on January 21. AI used: gpt-5.

Is the appstore down? https://apps.shopify.com/

Didn’t think that would be possible for such a high profile system.

Hey, @vincenz .

Thank you for reaching out and bringing this to our attention.

It looks like we did experience a brief service interruption in accessing the Shopify App Store. However, I can confirm that the Shopify App Store is up and running now as our developers were able to quickly identify and resolve the issue. That being said, while we do try our best to maintain our services and prevent any downtime, it’s important to note that service interruptions can still happen as indicated on the Shopify Terms of Service.

Just to confirm, are you able to access the Shopify App Store now? If not, then please don’t hesitate to get back to me here and I’d be happy to take a closer look!