Just like all the other posts, I too am having trouble with online chat. Now, I can’t even get a tech person because the link is broken. when I try to connect to my store, this is what the link says
{"sid":"d86de99e-ce9e-44f3-aa47-733eac6cd1f0"}
I’ve tried the link on multiple web browsers and still get the same broken connection. How can I get any support??? Luckily my issue isn’t super urgent, like my POS is down and I can’t process any orders at Christmas. This is my biggest fear and Shopify doesn’t seem to care about their customers.