I have selected the basic plan for 20RS*3months and then 499RS/month . I selected monthly billing cycle and UPI payment mode . I am being asked to pay 5000Rs as mandate amount . If i pay will this amount be refunded ?? If not then will this amount be utilized in payment of the subscriptions? Please tell me ASAP.
Hi, @Devansh_Nagpal !
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to point you in the right direction.
I understand that you selected a plan and have questions about a potential refund to your account. In this case, we’ll need to access your account in order to gather more information. While we’re not able to provide account-specific support via Community Forums at this time, we’d be happy to continue assisting you through our Help Center. In order to access our live support, you can ask the Virtual Shopify Assistant to contact support. From there, it’ll guide you with your next steps on how to connect with a team member.
Let me know how that goes!