Is there a better Shopify app for managing customer reviews?

@DracoStones88 Hi there

Based on your needs, I recommend trying Loox or Judge.me, as both Shopify apps excel in managing customer reviews with advanced features. Here’s a quick breakdown of each and why they might work for you:


Loox- Photo & Video Reviews: Customers can upload photos and videos alongside their reviews, which is perfect for adding that social proof you’re after.

  • Automated Review Requests: Set up automated email campaigns to request reviews after a purchase, saving you the manual hassle.
  • Customizable Widgets: Loox offers beautifully designed review widgets that are easy to customize, so they’ll blend seamlessly with your store’s design.
  • Social Sharing: Share customer reviews (including photos) directly on Facebook, Instagram, and other platforms to amplify social proof.
  • Pricing: Starts at $9.99/month with additional features on higher tiers.

Judge.me- Photo & Video Reviews: Allows customers to upload photos and videos, just like Loox.

  • Automatic Review Management: It automates requests, reminders, and approval processes to streamline your workflow.
  • Flexible Customization: Widgets are highly customizable to match your store’s aesthetic.
  • Integration with Email Marketing: Works with tools like Klaviyo and Mailchimp, letting you leverage reviews in your email campaigns.
  • Affordable Pricing: Starts with a free plan (limited features) and the paid plan is only $15/month, which includes most premium features.

My Personal Take

If your priority is visually stunning reviews with photo uploads and social proof, Loox is a fantastic choice. Its sleek design makes it a go-to for visually driven brands. However, if you’re looking for a more affordable app with a robust feature set and solid integrations, Judge.me is incredibly reliable and versatile.


Other Options- Stamped.io: Great for reviews, Q&A, and loyalty programs in one app.

  • Yotpo: Another premium option, excellent for larger stores with complex needs (but pricier than others).

If you need help setting up any of these apps or deciding which is best for your store, I’d be happy to guide you.

Best regards,
Daisy

1 Like