Hello thought I would rephrase my question and make it simpler, just wondering if there is a cancellation fee for me. I am currently paying 1$ monthly for the first 3 months and am about to pay for my second month. Also if cancel now but decide in the future to restart a subscription with shopify and select a plan, will my store still be saved for me to keep working on? Thanks
Hi there, @Xander167 !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
Thank you for providing more context on your inquiry. With regards to a cancellation, there is none whatsoever. The great way we set up our billing cycle is, you immediately pay for your upcoming monthly cycle. There is no need to worry about any cancellation fees.
As for reopening your store when you are ready, you have two years from when you cancel before we wipe your data from the platform so just keep this timeline in mind. However, if you open your store before then, you will simply need to pay for a new month’s subscription and can continue working on your store as you left it.
Check out this help document with regards to closing your store for more information about this matter. Let me know if you need further assistance regarding this.
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Daniel, it seemms I set up a Shopify accounnt while suffering from mania. I have nothing to sell, how do I cancel it and who do I speak to. I simply cannot afford it. I live on Melbourne, Australia
Hi there, @rodwill1707 !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
With regards to your inquiry, please visit this help document as it will walk you through successfully closing your store/account with us. Once have your account fully deactivated, if you need assistance with any billing refund, please reach out to our live support team using this direct link.
Definitely let me know how this works out for what you are needing.