Is there a simple way to add customer notes on product pages?

Store Design

Topic summary

Users are seeking a simple way to add customizable text fields on product pages for personalized items, allowing customers to provide specific instructions or notes. Currently, Shopify lacks a native feature for product-level note fields, though a cart-level note option exists.

Available workarounds include:

  • Custom coding using Shopify’s step-by-step guide (unsupported by Shopify, requires technical knowledge)
  • Hiring Shopify Experts for one-time development (paid service)
  • Using third-party apps like Uploadery or Infinite Options (monthly subscription costs)

Key concerns raised:

  • Apps with text box functionality often include unnecessary features and are expensive
  • Custom coding can cause layout issues (images displaying incorrectly, text sizing problems)
  • The cart-level note box is frequently missed by customers due to design/visibility issues
  • Multiple users have requested this as a native feature since the discussion began

Current status:
Shopify support has logged feature requests but provided no timeline for implementation. One user shared custom code for adding text fields above the “Add to Cart” button. The discussion remains ongoing with continued requests for a built-in solution as of 2023.

Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.
32

LEGEND, works perfectly on debut theme. If you want to add the note field to only specific products you can use this:

{% if product.handle == 'my-super-product' %}
... add the bits of customizations ...
{% endif %}

Also you can make as many as you can making sure that you edit the code accordingly.

The notes will appear in the order under the specific product

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