I am just seeing this in 2023 and am hoping there is now an option for customers to leave customization requests on product page. Would make my life so much more efficient and easier!
Topic summary
Users are seeking a simple way to add customizable text fields on product pages for personalized items, allowing customers to provide specific instructions or notes. Currently, Shopify lacks a native feature for product-level note fields, though a cart-level note option exists.
Available workarounds include:
- Custom coding using Shopify’s step-by-step guide (unsupported by Shopify, requires technical knowledge)
- Hiring Shopify Experts for one-time development (paid service)
- Using third-party apps like Uploadery or Infinite Options (monthly subscription costs)
Key concerns raised:
- Apps with text box functionality often include unnecessary features and are expensive
- Custom coding can cause layout issues (images displaying incorrectly, text sizing problems)
- The cart-level note box is frequently missed by customers due to design/visibility issues
- Multiple users have requested this as a native feature since the discussion began
Current status:
Shopify support has logged feature requests but provided no timeline for implementation. One user shared custom code for adding text fields above the “Add to Cart” button. The discussion remains ongoing with continued requests for a built-in solution as of 2023.