Is there a simple way to add customer notes on product pages?

Store Design

Topic summary

Users are seeking a simple way to add customizable text fields on product pages for personalized items, allowing customers to provide specific instructions or notes. Currently, Shopify lacks a native feature for product-level note fields, though a cart-level note option exists.

Available workarounds include:

  • Custom coding using Shopify’s step-by-step guide (unsupported by Shopify, requires technical knowledge)
  • Hiring Shopify Experts for one-time development (paid service)
  • Using third-party apps like Uploadery or Infinite Options (monthly subscription costs)

Key concerns raised:

  • Apps with text box functionality often include unnecessary features and are expensive
  • Custom coding can cause layout issues (images displaying incorrectly, text sizing problems)
  • The cart-level note box is frequently missed by customers due to design/visibility issues
  • Multiple users have requested this as a native feature since the discussion began

Current status:
Shopify support has logged feature requests but provided no timeline for implementation. One user shared custom code for adding text fields above the “Add to Cart” button. The discussion remains ongoing with continued requests for a built-in solution as of 2023.

Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.
5

Hi, @kgirlgang !

At this stage, we do have a checkbox to add notes to the cart page, but not for product pages. I’ll make sure I add your name to the feedback I’ve raised for this so our team is aware that you’re also interested in seeing a note option for products.

In the meantime, I encourage you to look at the suggestions I added in my above reply in regards to app add ons and hiring someone to code these changes in for you.

Thanks again for the feedback.

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