Hello, I am looking to use the online store cart analysis behavior report but there is one product I would like to exclude (route shipping protection). It is the only one that comes up because it’s required for shipping. I would like to exclude this so I can see actual product comparisons.
Topic summary
Main issue: A merchant wants to exclude the “Route Shipping Protection” add-on product from Shopify’s Online Store cart analysis behavior report, because it’s required and dominates results, obscuring true product comparison insights.
Latest update: A participant did not offer a native Shopify setting or report edit. Instead, they recommended a third-party analytics tool, SuperU, highlighting its user-friendly interface and 30-day free trial, and shared website and YouTube links.
Decisions/outcomes: No confirmed method to exclude a product within Shopify’s built-in report was provided.
Next steps/open items: Try SuperU to filter or customize analysis; seek clarification from Shopify support or the community on whether the cart analysis report supports product-level exclusions or filters.
Hi Kyrasweetlaurel,
I’ve tested SuperU, and it’s excellent for Shopify data analysis—very user-friendly. They even provide a 30-day free trial. I suggest exploring it for an improved solution. I’m open to discussing my experience with you. Visit the SuperU for more details.