Is there a way to get Shopify's attention to let them know about a broken app of theirs?

Is there a way to get Shopify’s attention to let them know about a broken app of theirs?

Hey

Here’s how to contact Shopify:

https://help.shopify.com/en/questions#/shop-select

You can choose Live Chat or Email

Let me know if that works for you.

Thanks,
Andre

Yeah, thanks. I have done that so many times, no one wants to take responsibility for this app and it’s issues at Shopify.

What app is it?