A user seeks to automatically tag orders when items are modified post-purchase (e.g., swapping a red widget for a blue one) without affecting the order price. They cannot locate the appropriate trigger for this scenario.
Proposed Solutions:
The discussion remains open, with the original poster not yet confirming whether the “Order edited” trigger successfully captures item-level changes that don’t impact total price.
Is there a way to tag an order if the items were edited after the fact?
For example, if they ordered a red widget but want a blue widget. We remove the red item and add the blue of the same value would like to have a tag on the order such as “Item modified”
I can’t seem to find the trigger, and these events happen after the fact and usually don’t affect order price.
I am not an expert at this, but it seems like it should be a simple flow to automate.
You can using event “Order edited” and take action add order tags with value “Modified”, are you try it?
Hello
"When items are edited, you can attempt tagging orders with an automated rule. Create a manual tagging workflow or see if your platform allows triggers for item modifications.
Regards
Charles Wyat