Hello guys, I am currently trying to change the shipping label format to 4x6, as required by my supplier. Although I am having trouble figuring out this on my own. They print our labels for us, however they claim that we must edit the format ourselves. When I go into shipping settings > shipping lab…

Hey, everyone. Tira here. Thank you for reaching out. and for all of your feedback and solutions. I wanted to let you know that we have been reading your posts and I noticed a solution hasn’t been selected for this thread, so I wanted to post a summary of the solutions already provided to make it e…

It helps if you actually read the responses people make in a thread. Here’s the answer to your question, pasted from the post DIRECTLY above yours. Just follow this chain: Orders > Click on order you want to ship > Click “Create shipping label” > Select shipping service > Click “Buy 1 shipping labe…

Im having the exact same problem please help

I have the same problem and your guide is out of date. Some of the fields in the illustrated version simply do not exist. I am having trouble changing shipping labels from 8.5 x 11 to 4 x 6. Like the previous comment, I can print a test label but cannot set my preferred label size as a default. An…

Note: If you are not the store owner you won’t see the “Change format” link. I’m sorry but you are incorrect. I just walked through the exact steps I listed below and nothing has changed. I’ve attached a screenshot of where to change the shipping label size. Remember that, aggravatingly enough, you…

Im having the exact same problem please help If you simply scroll through the conversation before posting you will find MULTIPLE places where the solution is posted.

You have to void the shipping label, by going to the fulfillment page where your order exists. In the top right corner it should be 3 dots laying horizontally, click those dots hit void label, that should do the job. Then select thermal label when printing vertically.

I gotta just chime in on this very frustrating subject. In the accepted solution, I don’t have a fulfilled section under orders, and there isn’t a “more” link. I’ve got fulfilled orders, but the path doesn’t exist. Why have a test print of 4x6 labels if you can’t easily choose it, even after you pa…

Hey, @WRKBKS . Tira here to help. Thanks for chiming in. I really appreciate you providing your thoughts. It sounds like you aren’t able to see the fulfillment section of an order where you can void a label. Is that correct? If it is, here’s some insight on voiding labels from our help doc : You …

Hey, @WRKBKS . Tira here again. How have you been? Have you had a chance to take a look at the steps and solution I provided earlier, or were you able to find a different solution? Let me know.

Is there any way to change the shipping label setting to the format 4x6?

Payments + Shipping & Fulfilment

MDD April 15, 2021, 4:49pm 48

never mind

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Is there any way to change the shipping label setting to the format 4x6?

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