Yes, you’re right. The email template is located in Settings > Notifications, while the switch can be found under Checkout and Marketing > Automations. I couldn’t reproduce the issue you mentioned on my end, but it might be helpful to check those two areas to see if anything looks off.
Kate_WSQ
4
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Abandoned Checkout Email has changed | 4 | 53 | December 6, 2022 | |
| How to reset Abandoned Checkout Notification code to default? | 1 | 56 | September 13, 2020 | |
| Why aren't my abandoned checkout emails sending? | 1 | 43 | October 29, 2023 | |
| How to return to original abandoned checkout email automation settings | 0 | 34 | December 20, 2023 | |
| How do I customize abandoned checkout email at the shopify email editor app? | 1 | 64 | June 12, 2024 |