Is there / can there be a way to view a list of all products within customers' previous orders

Technical Q&A

Topic summary

  • Feature requested: A way in Shopify admin (customer profile) to view a single, consolidated list of all products a customer has purchased. Ideally paginated and shown alongside “View all orders” as “View all products ordered.”

  • Use case: Quickly reference past purchases to manually recommend related new items. Merchants explicitly do not want automated or AI-driven outreach.

  • Current gaps: This product-level view is not available in the admin or standard reports, according to multiple merchants. Today, staff must open each order individually to compile a list.

  • Community input: Several merchants expressed support and asked for this capability to be built. Some suggested liking the original post to increase visibility.

  • Latest update/outcome: A Shopify staff member submitted formal feedback on behalf of the thread to the development team. No commitment, timeline, or workaround was provided; the request remains open.

Summarized with AI on December 30. AI used: gpt-5.
1

I’ve been running a record shop/mailorder for many years and have a lot of regular customers. Right now, when I click on a customer, I can see how many times they’ve ordered, as well as how much they’ve spent overall. But what would be REALLY useful to me, though, is to be able to see all of the items they’ve ordered on one page (though probably paginated for spendier customers, if need be), without having to open each individual order to compile my own list. For example, in the orders section of the customer page in the admin, next to the “View all orders” link, I’d really love to see a link for something like “View all products ordered”. This would make it much easier to tell people when new products have come in related to their prior purchases (in a more manual way, I mean - definitely NOT in an awkward AI way). Is that possible to add to the backend? Thanks!

Chris

4 Likes
2

I usually hate it when people bump their own posts, but I’ve still not received an answer on this question from three months ago and kinda really need one. Help?

Chris

1 Like
3

I also like to know. If there is no solution, hopefully shopify can create it.

1 Like
4

I’d also like this feature, I can’t see it anywhere in reports

5

This would be a very helpful functionality from our perspective also.

2 Likes
6

maybe if we start “liking” the original request above, someone will take notice,

1 Like
7

Maybe if we start “liking” the original request above, someone will take notice because of the higher number of likes.

1 Like
8

Done

9

Hi there, @MaverickVB . Thanks for taking the time to follow up on this older thread, and flagging this feedback and feature request for us! I’ve gone ahead and completed a feedback submission on your behalf, and on behalf of the thread, to let our Developers know that folks like to be able to see this information about their customer’s purchase habits in a more streamlined method. Though I can’t promise what will come as a result of sharing feedback from this thread, you can trust that the appropriate folks at Shopify have been made aware of the feedback from this thread!

1 Like