It seams everyone is getting those phishing emails recently. Definitely a scam, you can see by the email address. Don’t reply, just report as someone mentioned in the comments.
Topic summary
A store owner received a suspicious email from “legal.helpercenter.legal@gmail.com” claiming to be from Shopify’s Compliance Team, threatening store closure within 24 hours due to unspecified technical issues.
Confirmed as phishing attempt:
- The email address is not from an official Shopify domain (@shopify.com)
- Multiple users report receiving similar fraudulent emails recently
- Shopify staff confirmed these are fraudulent emails falsely claiming security concerns
Recommended actions:
- Do NOT click links or reply to the email
- Report to safety@shopify.com (include email headers following MX Toolbox’s guide)
- Check Shopify admin dashboard for legitimate notifications—Shopify communicates important issues through official channels only
- Do not provide any personal information
The discussion confirms this is part of a broader phishing campaign targeting Shopify store owners.