Is this DMCA takedown email from Shopify real or fake?

Received an email recently in my “junk” folder from an email labeled (Shopify legal@usa-dh1.com).

The email had some links in it to click to view this DMCA. I haven’t clicked any because I fear it is a bug/scam. Is there any way to verify this with Shopify without clicking links in this suspicious email?

In the email there is a message from “Andy Nelson” at Shopify. This all seems fishy.

Thanks for any help.

I just got the same exact email. Looks like a phishing email.

Just got the same one. This one seemed so believable that I clicked the link & it led me to a shopify log in but, the url was jerrisparks.com. I did not log in.

Fake and scam, you will lose your login information if you click the link and log in.

Shopify will send emails using email examples like that “*** @Shopify_77 .com**”

Hi, @Launchcodegolf .

Thank you for reaching out and sharing your question here in the Shopify community.

You mentioned that you received an email in your junk folder from a suspicious email advising you to click a link to view a DMCA form.

Based on the information you’ve provided, this is a phishing email. Oftentimes users will send out phishing emails to obtain merchant’s personal information. Phishing emails may ask you to provide your personal information through a form, via email or a fraudulent phone number. I would strongly advise to not click any of the links or follow the instructions within the email you received.

I recommend forwarding any phishing emails that you receive to Shopify’s safety inbox at safety@shopify.com. By building a record of attacks directed at merchants, we can work to better protect you and your information.

Going forward, I’d like to share ways you can protect your account and information against phishing.

Protect your account against phishing:

  • Generate unique passwords with a password vault
  • Enable two step-authentication for your Shopify account
  • Secure a compromised password

For more information on protecting your account and information against phishing, please review our resources below

Resources:

Let us know if you have any further questions or concerns!