Is this domain expiration email for busterandtuppence.co.uk a scam?

Shopify Discussion
1

Hi,

I think I know the response but I wanted to post just to check. I received an email via my stores contact form stating the following:

Country Code:

GB

Name:

Leland Jager

Email:

leland.jager@gmail.com

Phone Number:

leland.jager@gmail.com

Comment:

*INFO SERVICE EXPIRATION FOR busterandtuppence.co.uk

Attention: Accounts Payable / Domain Owner / Contact – Buster & Tuppence

Your Domain: www.busterandtuppence.co.uk

Expected Reply before: Feb 25, 2023.

This Notice for: www.busterandtuppence.co.uk will expire on Feb 25, 2023.

*For details and to make a payment for busterandtuppence.co.uk services by credit card:

Visit: https://register-notice.com/?web=busterandtuppence.co.uk

I’m pretty sure it is as it’s come through the customer contact form and not directly from Shopify, but it always leaves me with a small doubt. Any feed back would be great.

Thanks,

Laura

2

Hi, @Lauraf .

Welcome to the Shopify Community!

If this is a Shopify-managed domain, then you can automatically renew your domain subscription in your Shopify admin. When you automatically renew your domain, this ensures that your ownership doesn’t expire. You can activate automatic domain renewal from your Settings > Domains section.

If your Shopify domain subscription expires, and you’d like to continue using your domain, then you have 40 days to contact Shopify Support directly to renew it. You cannot renew an expired domain yourself. You can find more information through our Renewing Shopify-managed domains resource.

If you believe this message has come through via the customer contact form, I would not enter any sensitive or personal information through the link that was sent.