If you’re clicking on “View Your App History,” is the button working fine for you? Because earlier, when I used to click it, I would go to the app history page, but now it’s not working even after clearing the cache. Anyway, if I scroll down, the app history will appear, but the button is not working.
Topic summary
A user reports that the “View Your App History” button in the Shopify store is no longer functioning properly. Previously, clicking the button would navigate to the app history page, but it now fails to respond even after clearing the browser cache.
Current workaround:
- App history remains accessible by manually scrolling down the page
- The button itself is unresponsive
Suggested troubleshooting steps:
- Test the button in different browsers or devices to confirm if the issue is widespread
- Report the problem to Shopify Support for investigation
The issue appears to be a potential UI bug on Shopify’s platform. The discussion remains open with no official resolution, though the scroll-down workaround provides temporary access to the needed functionality.
sounds like a possible bug or UI issue on Shopify’s end. Since clearing the cache didn’t fix it, try accessing it from a different browser or device to see if the issue persists
If the button is still unresponsive, report it to Shopify Support so they can investigate. In the meantime, since you can still access the app history by scrolling down, that might be the best workaround