Hello Shopify Community,
I am currently facing an issue while trying to activate a web pixel extension on my Shopify dev store, and I would greatly appreciate your assistance.
Code Screenshot: I have attached a screenshot of the relevant code for your reference.
Issue Overview: Following the official Shopify documentationhttps://shopify.dev/docs/apps/marketing/pixels/getting-started#step-1-create-a-web-pixel-extension, I successfully generated the web pixel extension within my embedded Rails app. I’ve added the required scopes as per the documentation.
However, I’m encountering a problem at Step 5: Activate a Web Pixel Extension (https://shopify.dev/docs/apps/marketing/pixels/getting-started#step-5-activate-a-web-pixel-extension). When I run the mutation from my Rails console or trigger the mutation via a button on my embedded app, I consistently receive the error message “No extension found.”
Troubleshooting Steps Taken:
- Followed the guidance provided in the Shopify Community threads:
- https://community.shopify.com/c/extensions/issue-creating-a-web-pixel-app-extension-returns-quot-no/m-p/2237084
- https://community.shopify.com/c/extensions/how-to-create-the-web-pixel-using-the-admin-api-grapql/m-p/2230178Unfortunately, the suggested solutions did not resolve my issue.
I am reaching out to seek guidance and assistance from the experienced members of the Shopify Community. If anyone has encountered a similar issue or has insights into resolving the “No extension found” error during the activation of a web pixel extension, your assistance would be highly appreciated.
Thank you in advance for your time and support. I am looking forward to your valuable insights.