Please help me to solve this. I use Safari browser.
Thank you!
Viktoriya
Hey @vikasessentials ,
Are you still having trouble loading your product pages? I’d love to understand a bit more about this in order to help you out! If you feel comfortable sharing your website URL here, I’d be happy to take a closer look.
Since we’re not currently experiencing any known issues impacting access to product pages, I’d be curious to know if we can isolate what you’re seeing to your device or browser. Would you mind testing a few things for me?
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Clear your cache and cookies - When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.
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Ensure your browser is up to date.
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Try an Incognito window.
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Try another browser (e.g. Google Chrome).
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Try completing the same steps on your phone, using data rather than WiFi.
Looking forward to hearing how that goes!