Issue Polyglot translate app

Topic summary

A user is experiencing a persistent error with the Polyglot translation app.

The Issue:

  • Error message appears: “Something went wrong when fetching your translatable content”
  • Occurs when attempting to translate or view translated versions of:
    • Products
    • Collections
    • Pages

Current Status:

  • The problem affects all content types within the app
  • No resolution or responses have been provided yet
  • The issue remains unresolved and open
Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.

I keep getting the error: “Something went wrong when fetching your translatable content” when I click on a product to translate (or see the translated version) of any product, collection or page on the app.

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