Hello,
So we are using graph ql api currently to retrieve our inventory using python code language.
During this, we are facing an issue where for some products we try to retrieve, the IMAGE URL and PRODUCT URL is not being fetched or are missing completely.
BUT, for some products we are able to retrieve IMAGE URL and PRODUCT URL, which are working fine.
In the image url, sometimes if there is files mentioned in the url, then that image url is not working. BUT, when i replace the keyword ‘files’ with ‘products’ in the URL, then the image URL works. this happens for some products and not all of them. We are using the above api url to retrieve the products which has edges and inside that, we have the node. each node resembles a product. I am retrieving title, online store url, description, images using graph query, which is mentioned in the image i shared with you earlier just now.
For example: we have 200 products, out of which maybe 100 will have image url or product url but the other 100 may not have them.
We have already posted in this community once or twice before through another shopify account and have been told that our code is fine. We need expert dev help and support on this since this is critical for our operations in our shopify store and for our business.
Would appreciate info on this and how do we solve this issue.
thank you