I’m planning to launch a Shopify store to sell digital products for behavior analysts—starting with an RBT Supervision Tracker designed for BCBAs and RBTs.
Before I dive in, I wanted to ask:
What’s the best way to securely deliver digital files?
How can I restrict access (e.g., limit downloads, set expiration)?
Is there a way to prevent customers from sharing the download link?
I’ve looked into the built-in Shopify digital downloads app and tools like SendOwl, but I’m unsure which is best for protecting professional tools like this.
My name is Léo and I built the highest-rated digital downloads app on the Shopify App Store (900+ reviews and counting!). A few years ago, I was selling digital products myself (ebooks and templates mostly) and couldn’t find an app that was secure and simple to use, so I made one
You asked some great questions, so here’s a breakdown based on what we offer (and what you’ll probably want as a behavior analyst selling premium tools):
Best way to deliver digital files securely:
Each customer gets a unique, time-limited download link tied specifically to their order. Files are hosted securely and not directly accessible through Shopify.
Restrict access (downloads/expiration):
You can set a limit on number of downloads (3 downloads max for instance), or an expiration time (e.g., link valid for 7 days). You can also resend links manually if needed.
As for tools, Shopify’s default app is pretty basic (great if you’re just starting), and SendOwl is another excellent and robust option (especially for advanced workflows), though it can get a bit pricey depending on your volume.