I am unable to understand why https://amrcdn.amrod.co.za/amrodprod-blob/ProductImages/BG-AL-456-B/BG-AL-456-B-NO-LOGO_1024X1024.jpg is getting uploaded but not https://cdn.ssactivewear.com/Images/ModelColor/110541_omb_fm.jpg
Topic summary
A user is experiencing inconsistent image upload behavior in Shopify. One image URL (from amrcdn.amrod.co.za) uploads successfully, while another (from cdn.ssactivewear.com) fails to upload.
Possible Cause:
The server hosting the failing image may be blocking server-to-server requests while allowing browser requests. This means the image appears accessible in a web browser but Shopify’s servers cannot retrieve it.
Status:
The issue remains unresolved with no definitive solution provided. The user is seeking help to understand why one URL works while the other doesn’t.
1 Like
Do you have solution to the issue that I have mentioned above?
If yes then please let me know
The server where the image resides usually can tell whether it’s a browser requesting a file or another server. And may refuse connection if it’s the latter.
So there is no guarantee that Shopify will be able to get it even if you can see it in your browser.