Hi @ZakariaBlueB ,
This is Theodore from PageFly - Shopify Page Builder App.
La Poste Letter Suivi doesn’t support automatic customs declarations for international orders. Here’s how to solve it:
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Upgrade shipping: Use a La Poste service with electronic customs declarations (e.g., Colissimo).
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Third-party app: Integrate a Shopify app for customs declarations with La Poste Letter Suivi.
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Manual declaration (temporary): Continue manual declarations if your international order volume is low.
Choose the solution that fits your business needs and shipment volume. Consider contacting La Poste for future options and explore Shopify apps for integration.
Best regards,
Theodore | PageFly