Issue with Email Flow for New Subscribers

Shopify Plus
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1

Hi all,

I have an email flow set up for new subscribers, but I’ve noticed a discrepancy. The number of emails sent is significantly less than the number of subscribers, even though all the conditions for the flow are being met.

Could you please help me investigate why this is happening and how to ensure that all eligible subscribers receive the intended emails?

Thanks

2

In order to help you debug, we will need your shop information. You can private message me your shop information and we can help take a look.