Same thing happening to me! Connecting FB & IG / Meta is so frustrating.
Topic summary
Multiple merchants report being blocked when verifying their business in Meta while linking Facebook and Instagram through Shopify. After entering required details (including tax ID) and selecting their business, the Review Details step fails with an on-screen error: “Error performing query.”
Additional symptoms include failed phone/SMS code verification when attempting to re-enter business information. Users cannot receive or complete the verification via text message or phone call.
Screenshots are provided showing the Meta verification interface and the error message, which appear central to understanding the issue.
No solutions or workarounds are shared. The thread reflects frustration with connecting FB & IG via Meta and remains unresolved/ongoing, with users asking for a fix or guidance.
