Issue with Prices showing correctly on home page

hi

i would like to hide the price of my products on the home page and if possible the featured collections page.

I am using the theme launchpad-star . Or if i can edit the prices on the homepage/collection pages as they are not showing the correct “from” price, and not showing “from” at all on on other products.

Many thanks for any advice.

Hi, @HM2014 .

Thank you for reaching out and posting this question!

The launchpad-star theme is one of our vintage themes and hiding the prices or changing the wording is something that our Theme Support team can help you with. If your store is subscribed to a plan, then you’re eligible to use the complimentary design time as per our design policy on this customization. While we’re unable to provide account-specific support via the Shopify Community, we’d be happy to further assist you with a customization request through live chats or emails. Simply visit the Shopify Help Center and login to your account to create a support request.

I noticed that you’re a new member of our Shopify Community! Once you’ve submitted the customization request, I’d love to hear more about your business and share some resources. What kinds of products are you selling? Do you have a marketing plan prepared for your store?

Thank you for getting back to me. i have updated to the Publisher theme, as i have taken over the website recently, so getting to grips with it all. i still need to remove the prices from the Product images.

We sell all sorts, but simply, Printing , workware, signage, personalised gifts. we decorate clothing/items which include embroidery, vinyl and specialist printing. :grin:

Hey, @HM2014 .

Thank you for following up!

It’s awesome to learn about your printing business! While I didn’t have any luck finding more resources for your business model, the Publisher theme is also one of our Shopify-supported themes. So if you need help with removing the prices from the product pages, then our Theme Support team can help you with this as well. Simply follow the steps from my previous reply and you can create a customization request with our support team.

If you have any other questions about taking over managing the store, then please don’t hesitate to let me know!

i have messaged the support team , and just waiting for a reply :grinning_face:

Hi Elias, what is the normal timescale for a reply from the support team please? i haven’t heard anything from them yet.