Issue with Product Images Display when Importing from Printify

Shopify Discussion

Topic summary

Users are experiencing problems with product image display when importing items from Printify to Shopify.

Primary Issue (MrBoogi):

  • Phone case variants show all images in a single long row instead of being properly organized by variant
  • Variants appear to be auto-configured by Printify
  • Attempted a YouTube tutorial fix without success, resulting in disorganized images and bugs

Secondary Issue (Sanspeur25):

  • Product shows as active but images are completely missing
  • Seeking guidance on how to manually add images if needed

Status: Both issues remain unresolved with no solutions provided yet. The problems suggest potential integration conflicts between Printify’s variant structure and Shopify’s image display system.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Hi everyone,

I’m having some trouble when importing my product from Printify into Shopify. My product is phone cases, and I’m trying to display multiple images for each variant. However, all the images seem to appear one after another in a long row, and I end up with way too many pictures displayed at once.

I’m not entirely sure, but it seems that my variants are configured automatically with Printify.

I also tried following this tutorial https://www.youtube.com/watch?v=uDjviY12SiU, but without much success.
The images still seem disorganized, and there are some bugs.

Has anyone experienced this issue before or has any idea how to fix it? Any help would be greatly appreciated!

2

I am having this same issue. Product says active, but images are not present. Is there an easy fix? Or how do I add the images, please?