Issue with product tag in lookbook // Shoppable image

Store Design
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Topic summary

A user encountered multiple issues with the shoppable image/lookbook feature in the Prestige theme:

Main Problems:

  • Color swatches displaying as black rectangles instead of proper color options
  • Color variant switching not functioning when clicked
  • Default variant not matching the selection made in Shopify backend (should show black variant)
  • All sizes incorrectly showing as sold out despite available inventory

Technical Context:
The lookbook allows products to be tagged on images with specific variants and positions. The backend configuration appears correct, but the frontend display is malfunctioning.

Resolution:
The user initially sought paid assistance but ultimately resolved the issue independently without sharing the solution publicly.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.
1

Hi Shopify community,

We are using the Prestige theme and have created a lookbook page at our website:
https://www.hiroclark.com/collections/for-her-pleasure-women-lookbook

Like you can see, there’s a feature that allows us to tag products on the images and make them shoppable.

That’s where we have an issue. For some reason, this shopping feature does not seem to work correctly anymore.

For example, in the screenshot below you can see how we managed it in Shopify. We can pick a product and the position and the variant:

Screenshot 1.png
Screenshot 1.png2928×1584 483 KB

But if you look at the other screenshot below, first, the color swatches are not displayed correctly - it shows weird black rectangles and if we try to swap colors, nothing happens. Then, the default variant should be the one we choose in Shopify. Here it should be the black color variant.

Screenshot 2.png
Screenshot 2.png2924×1760 366 KB

One additional issue we have with the functionality is this last screenshot below. All sizes are sold out but we do have inventory for most of them - see tagged product here: https://www.hiroclark.com/collections/for-her-pleasure-women-lookbook/products/women-her-tee-jersey?variant=45029948424424

Screenshot 3.png
Screenshot 3.png2932×1760 434 KB

That’s pretty much it. Let me know if someone can help!

Thanks,
A.

1 Like
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Hi @Stephenworld_1

Thanks for your explanations.

I am not able to fix it by myself. Is it somehting you would be able to assist with ?

We can cover fees for it if needed.

Please, email me at antoine.blaquart@gmail.com if you’re interested in.

We can potentially cover fees for it.

Thanks,
Antoine

1 Like
3

@Stephenworld_1

I’ve actually found out. But thanks for your help here!

1 Like